Welcome to STEPZ! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (“App”) and website (“Site”). By using our services, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide

  • Account Information: When you register for STEPZ, we may collect your name, email address, username, and password.
  • Profile Information: Optional details like your profile picture, gender, or age.

b. Information We Collect Automatically

  • Usage Data: Information about your interactions with the App and Site, such as steps taken, pages viewed, time spent, and clicks.
  • Device Data: Details about your device, including operating system, browser type, IP address, and unique device identifiers.
  • Location Data: With your permission, we may collect location data to enhance features such as step tracking or activity mapping.

c. Information from Third Parties

If you connect STEPZ with third-party services (e.g., fitness trackers or social media), we may collect data as authorized by those platforms.

2. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve the App and Site.
  • Track and analyze your fitness activity and goals.
  • Communicate with you regarding updates, promotions, and support.
  • Ensure security and prevent unauthorized access.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data:

  • With Service Providers: Trusted partners who assist in providing our services (e.g., hosting, analytics, customer support).
  • For Legal Reasons: To comply with applicable laws, regulations, or legal processes.
  • With Your Consent: When you explicitly agree to share your data (e.g., posting activity to social media).

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us at contact@stepzglobal.com

5. Security

We implement industry-standard measures to protect your data. However, no method of transmission or storage is completely secure. Use the App and Site at your own risk.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or deletions of your data.
  • Opt-out of certain data processing activities.
  • Withdraw consent at any time.

To exercise these rights, contact us at contact@stepzglobal.com

7. Children’s Privacy

STEPZ is not intended for users under the age of 13. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our App and Site. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

STEPZ Support Email: contact@stepzglobal.com
Address: STEPS SOFTWARE AND SOLUTIONS, THIRD FLOOR, 54A/7, ANNAMALAI COMPLEX CHINNU RATHINAN COMPLEX, ERODE, Tamil Nadu, 638011. India

Thank you for trusting STEPZ with your fitness journey!